Effective Date: 21-12-2024

Welcome to IoT Project Factory Cloud! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

  • Name

  • Email address

  • Billing and payment information

  • Account credentials (e.g., usernames and passwords)

1.2 Device Information

  • Device types created on our platform

  • Configuration and usage data of IoT devices

1.3 Automatically Collected Information

  • IP address

  • Browser type

  • Operating system

  • Referring URLs

  • Usage statistics through cookies and analytics tools

2. How We Use Your Information

We use the collected information for the following purposes:

  • Account Management: To set up and manage your account.

  • Service Delivery: To enable you to create devices, dashboards, and automate IoT workflows.

  • Billing and Payments: To process payments for our services and additional features.

  • Customer Support: To assist you with queries and resolve technical issues.

  • Improvement and Personalization: To improve our services and tailor user experiences.

  • Communication: To send transactional emails, updates, and promotional materials (you can opt-out).

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following scenarios:

  • Service Providers: With third-party vendors who assist us in delivering our services (e.g., payment processors, email services).

  • Legal Requirements: To comply with legal obligations or protect against potential harm.

  • Business Transfers: In case of mergers, acquisitions, or business transfers, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

  • Essential Cookies: Required for the platform to function.

  • Performance Cookies: Help us understand usage patterns.

  • Advertising Cookies: Used for targeted promotions.

You can manage cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your information, including:

  • Data encryption

  • Secure server architecture

  • Regular audits and monitoring

While we strive to secure your data, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

As a user, you have the following rights:

  • Access: Request a copy of your data.

  • Correction: Update or correct inaccuracies in your data.

  • Deletion: Request deletion of your account and associated data.

  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at [Insert Email Address].

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our services or legal obligations. Significant updates will be communicated to you via email or website notifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@iotprojectfactory.com
Address: Bhagalpur, India, 812002.

By using IoT Project Factory Cloud, you agree to this Privacy Policy. Thank you for trusting us with your IoT needs!